Privacy policy
Privacy Policy
Last updated: April 19, 2026
CUVLÈ respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, make a purchase, contact us, or otherwise interact with CUVLÈ.
Who is responsible for your personal data
CUVLÈ is responsible for the personal information we process in connection with our website, products, orders and customer service.
Company: [Legal company name]
Registration number: [Company registration number]
Address: [Registered business address]
Email: info@cuvle.com
Personal information we collect
When you visit our website, we may automatically collect certain information about your device and browsing activity, including your web browser, IP address, time zone, cookie information, pages viewed, products interacted with, referring websites and search terms.
When you place or attempt to place an order, we collect the information needed to process and fulfil your purchase, including your name, billing address, shipping address, email address, phone number, order details and payment-related information.
Payment information is processed securely by our payment providers. CUVLÈ does not store full payment card details.
When you contact us, we may collect the information you choose to provide, including your name, email address, order number and the content of your message.
How we use your information
We use your personal information to:
process and fulfil orders
arrange shipping and delivery
communicate with you about your order
provide customer support
handle returns, refunds, warranties and claims
improve our website, products and services
protect our website, customers and business from fraud, misuse and security risks
comply with legal, accounting and regulatory obligations
If you choose to subscribe to marketing communications, we may also use your email address to send product updates, research notes or CUVLÈ news. You can unsubscribe at any time.
Legal basis for processing
If you are located in the European Economic Area, the United Kingdom or another region with similar data protection laws, we process your personal information based on one or more of the following legal grounds:
Performance of a contract — when we process your order, payment, delivery, return, warranty or customer support request.
Compliance with legal obligations — such as accounting, tax, consumer protection or regulatory requirements.
Legitimate interests — such as improving our services, preventing fraud and maintaining a secure shopping experience.
Consent — where required, such as for certain cookies or marketing communications.
Sharing your personal information
We work with trusted service providers to operate our website, process orders, manage payments, arrange delivery, provide customer support and maintain a secure shopping experience.
This may include our e-commerce platform, payment providers, logistics partners, analytics providers, customer support tools, IT providers and other operational service providers required to operate our website and fulfil orders.
These providers only receive the information necessary to perform their services and are expected to handle personal data in accordance with applicable data protection laws.
We may also share information if required by law, legal process, regulatory request or to protect our rights, customers or business.
Cookies and similar technologies
We use cookies and similar technologies to support essential website functionality, improve your browsing experience, analyze traffic and, where applicable, support marketing and personalization.
Some cookies are necessary for the website to function. Other cookies may require your consent depending on your location and the type of cookie used.
You can manage or disable cookies through your browser settings. Where required, you may also manage your cookie preferences through our cookie banner or privacy settings.
Data protection
We apply appropriate technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.
However, no method of transmission or storage is completely secure. We therefore work continuously to maintain appropriate safeguards and limit access to personal information where possible.
International transfers
Your personal information may be transferred to and processed in countries outside your country of residence, including outside the European Economic Area.
Where required, we rely on recognized legal safeguards, such as contractual protections or other approved transfer mechanisms, to help ensure your information remains protected.
Data retention
We retain personal information only for as long as necessary for the purposes described in this policy.
Order-related information may be retained for as long as required to comply with accounting, tax, warranty, consumer protection and legal obligations.
Customer service communications may be retained for as long as needed to resolve your request, maintain service quality and protect our legal interests.
When personal information is no longer needed, we will delete, anonymize or securely retain it only where required by law.
Automated decision-making
CUVLÈ does not use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects for you.
Your rights
Depending on your location, you may have the right to:
access the personal information we hold about you
request correction of inaccurate or incomplete information
request deletion of your personal information
restrict or object to certain processing
request data portability
withdraw consent where processing is based on consent
object to direct marketing
To exercise your rights, please contact us at info@cuvle.com.
We may need to verify your identity before responding to certain requests.
You also have the right to lodge a complaint with your local data protection authority. In Sweden, the supervisory authority is the Swedish Authority for Privacy Protection, Integritetsskyddsmyndigheten (IMY).
Marketing communications
If you subscribe to our marketing communications, we may send you product updates, research notes and CUVLÈ-related news.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at info@cuvle.com.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of those websites.
Children’s data
Our website and services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Changes to this policy
We may update this Privacy Policy from time to time to reflect operational, legal, technical or regulatory changes.
The latest version will always be available on our website.
Contact
For questions about this Privacy Policy or how we handle your personal information, please contact: